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Contact us   |   Our values


Our values

"Transparency is nothing without clarity."

We are

  • A French company based in La Rochelle
  • We own the Biscay Home brand, registered in France
  • We select suppliers who care about the environment and the well-being of their employees

When you buy

  • Delivery is guaranteed within 7 days for Biscay Home brand products
  • Delivery is guaranteed within 2 weeks for other products on the site
  • Free returns and refunds within 20 days from the date of delivery
  • Customer service is available daily via chat, email, whatsapp, phone
  • Your personal information (address, phone, e-mail, etc) remains private
  • You will NOT receive marketing emails from us

When you browse our site

  • Your information is kept confidential
  • We attach great importance to the speed and transparency of the site
  • The prices displayed are inclusive of VAT
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